Privacy Policy
At Tiwibs, we take your privacy seriously. This policy outlines how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us when you create an account, use our services, or communicate with us. This may include:
- •Name, email address, and other contact information
- •Payment information (processed securely through Stripe)
- •Information about your business and clients
- •Content you create using our platform (invoices, proposals, etc.)
- •Communication preferences and settings
We also automatically collect certain information about your device and how you interact with our services, including:
- •IP address and device identifiers
- •Browser type and operating system
- •Pages you visit and features you use
- •Time spent on our platform and usage patterns
How We Use Your Information
We use the information we collect to:
- •Provide, maintain, and improve our services
- •Process transactions and manage your account
- •Send you technical notices, updates, and support messages
- •Respond to your comments and questions
- •Personalize your experience and deliver relevant content
- •Monitor and analyze trends and usage to improve our services
- •Detect, investigate, and prevent fraudulent transactions and other illegal activities
- •Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. We use industry-standard encryption for data in transit and at rest.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- •The right to access and receive a copy of your personal information
- •The right to correct inaccurate personal information
- •The right to request deletion of your personal information
- •The right to restrict or object to processing of your personal information
- •The right to data portability
- •The right to withdraw consent at any time, where we rely on consent to process your personal information
To exercise these rights, please contact us through our Help Center.
Note that these rights may be limited in some circumstances by local law requirements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites. Cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, some parts of our services may not function properly without cookies.
International Data Transfers
We may transfer your personal information to countries other than the one in which you live. We deploy appropriate safeguards when we transfer personal information internationally, such as standard contractual clauses approved by relevant regulatory bodies.
Third-Party Services
Our services may contain links to third-party websites and services that are not owned or controlled by Tiwibs. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us through our Help Center.
Last updated: April 12, 2025
